Privacy Policy

1. Information We Collect

To provide accurate astrological and numerological services, we collect the following information:

• Account Information: Name, email address, phone number, password (encrypted)
• Birth Details: Date of birth, time of birth, place of birth, gender
• Payment Information: Payment screenshots for manual verification (we do not store card/bank details)
• Usage Data: Chat messages with our AI consultation system, report viewing history

2. How We Use Your Information

Your data is used exclusively for:

• Generating accurate astrological and numerological reports based on your birth data
• Providing AI-powered consultation chat grounded in your specific chart data
• Processing and verifying payments
• Communicating with you about your reports and account (via email)
• Improving our services and platform experience

3. Data Storage & Security

We take the security of your personal data seriously:

• Passwords are hashed using bcrypt (never stored in plain text)
• All data is transmitted over HTTPS with strict transport security
• Database is hosted on secure cloud infrastructure with encryption at rest
• PDF reports are stored in Google Cloud Storage with signed, time-limited access URLs
• Payment screenshots are stored securely and accessible only to authorized administrators
• API keys and secrets are stored in environment variables, never in source code

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• AI Processing: Birth chart data is sent to Anthropic's Claude API for generating interpretations. This data is processed according to Anthropic's data handling policies and is not retained by them for training.
• Email Delivery: Your email address is shared with Resend (our email provider) solely for delivering transactional emails.
• Cloud Storage: Report PDFs and payment screenshots are stored on Google Cloud Platform.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Retention

Your account data and reports are retained as long as your account is active. If you wish to delete your account and all associated data, contact us at the email below. We will process deletion requests within 30 days.

6. Cookies & Local Storage

We use essential cookies for authentication (session tokens). We do not use advertising or tracking cookies. The Platform may use local storage for PWA functionality.

7. Your Rights

You have the right to:

• Access your personal data stored on our platform
• Request correction of inaccurate data
• Request deletion of your account and data
• Download your reports at any time while your account is active
• Withdraw consent for non-essential data processing

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Platform after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or data requests, contact us at:

support@monarchdestiny.com